Onboard, change or terminate an appointed representative

If you're a principal firm, find out how to onboard, change or terminate appointed representatives and complete related Approved Persons applications.

When you let appointed representatives (ARs) carry out regulated activities for your firm, anything they do (or don’t do) will be treated as if it were done by you. You must make sure that the ARs you appoint can be effectively supervised and meet our standards, and you have an appropriate AR agreement with them. 

You're also responsible for making sure any individuals at the ARs, who you want us to approve, are fit and proper and comply with our rules. 

When appointing an AR, you may need to complete an Approved Persons application related to your AR notification. And if making changes to an AR, you must complete an ‘appointed representative or tied agent change details’ form in Connect.  

Firms that carry on consumer credit activities as an AR cannot also be directly authorised, except in cases of limited credit permissions. 

We expect to receive high-quality notifications and applications that show you understand your responsibilities and have appropriate systems and controls in place. 

As part of increased scrutiny at the application gateway, we assess AR notifications and related Approved Persons applications together. 

: Editorial amendment Content and navigational refresh
: Information added on Approved Persons applications.
: Information added information on changing AR details and terminating an AR
: Editorial amendment Updates to page features for website refresh
: Information changed To reflect when we sent our Section 165 request
: Information added To reflect our Section 165 request
: Information changed Page updated following publication of Policy Statement PS22/11: Improvements to the Appointed Representatives regime