General insurers and insurance intermediaries

Your business

• Client money and assets

• Financial crime

• Money laundering and terrorist financing

• Whistleblowing

• Insurance Conduct of Business Sourcebook (ICOBS)

• Credit authorisations - connected contracts

• Insurance fraud

• Insurance: disclosure documents

• Outsourcing claim activities to private investigators

• Training and competence

• Recruiting, training and supervising staff

• Financial incentives

• Remuneration

• External audit requirements

• Compliance and other support

• Product sales data

• Recording telephone calls

• Reviewing your resources

• Subordinated loans

• Professional indemnity insurance

• Culture and governance

• Insurance brokers due diligence on insurers