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Banks, building societies and credit unions
In this section
Tasks for regulated firms
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Exemption from PSD2 contingency mechanism
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Approved persons
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Senior managers and certification regime
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Change in control
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Appointed representatives and principals
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Passporting
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Variation of permission
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Waivers and modifications
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Capital requirements permissions
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Fees and levies
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Regulatory reporting
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Change of legal status
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Firm details
Your business
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Payment services and e-money approach
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Banking and Payments Conduct Regime
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Client money and assets
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Financial crime
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Money laundering and terrorist financing
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Credit transfers and direct debits in euro (SEPA)
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Whistleblowing
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Training and competence
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Recruiting, training and supervising staff
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Financial incentives
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Remuneration
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Outsourcing and operational resilience
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External audit requirements
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Compliance and other support
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Reviewing your resources
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Cyber resilience
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Professional indemnity insurance
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Recording telephone calls
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Culture and governance
Your customers
Credit union pages
Retail banking
Directives pages
Read our pages on EU and international directives.
Wholesale banking: 5 Conduct Questions
In focus
Transition from LIBOR
The interest rate benchmark LIBOR is expected to cease after end-2021. Firms must transition to alternative rates before this date.
Transition from LIBOR
High-cost credit and consumer credit
We summarise the action we have taken to protect consumers since we took on the regulation of consumer credit in 2014.
High-cost credit and consumer credit
BCOBS: Banking Conduct of Business sourcebook
Read our Handbook rules governing banks' conduct.
BCOBS: Banking Conduct of Business sourcebook
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