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Coronavirus (Covid-19)

Workstreams updates

/firms/coronavirus-guidance

Published guidance for firms

Search our list of guidance on mortgages, consumer credit, repossessions, cancellations and the Bounce Back Loan Scheme

https://www.moneyhelper.org.uk/en/money-troubles/coronavirus

MoneyHelper

MoneyHelper has guides to help consumers

Contact us – Firms (and people representing firms)

Firms can email us at [email protected]

If you have a firm reference number, please include this.

For systems or applications questions, please contact us during our opening hours as we may need to authenticate you.

Visit our contact us page for more ways to get in touch.

 

Contact us – Consumers (and people representing consumers)

If you have a question about your products (such as your mortgage, insurance or personal loan), please contact your provider. You can find their details on your documentation or on the Financial Services Register.

Visit our contact us page for more ways to get in touch.

If you need to report a scam, find out what we can help with.