Latest coronavirus news

FCA proposes update to guidance on mortgages and consumer credit repossessions

We publish draft guidance setting out our proposed approach to repossessions for both mortgage and consumer credit customers from 31 January 2021.
FCA proposes update to guidance on mortgages and consumer credit repossessions

FCA confirms support for mortgage borrowers impacted by coronavirus

We have now confirmed updated guidance to firms setting out enhanced support that should be available to mortgage borrowers experiencing payment difficulties as a result of coronavirus.
FCA confirms support for mortgage borrowers impacted by coronavirus

FCA confirms support for consumer credit customers impacted by coronavirus

Updated guidance to firms setting out enhanced support that should be available to consumer credit customers experiencing payment difficulties as a result of coronavirus.
FCA confirms support for consumer credit customers impacted by coronavirus

Information for firms

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Information for firms on coronavirus response

Information for consumers

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Steps you can take to stay aware of any possible impact on your finances

Information for small businesses

Information on Government support for small businesses and on resolving disputes with financial services firms

/firms/coronavirus-information-small-businesses

Sign up to receive FCA coronavirus updates

Daily email round-up of coronavirus news and publications published on our website

https://www.fca.org.uk/daily-news-and-publications-email-alerts

Markets

Market Watch 66

Our expectations for firms on recording telephone conversations and electronic communications when alternative working arrangements are in place
Market Watch 66

Primary Market Bulletin Issue No. 28 coronavirus update

Update on temporary relief for the timing of the publication of half yearly financial reports and statement on market practice on ‘going concern’ assessments
Primary Market Bulletin Issue No. 28 coronavirus update

Extending deadlines to publishing fund reports and accounts

We're giving firms extra time to produce their annual and half-yearly reports and accounts
Extending deadlines to publishing fund reports and accounts

Listed companies and recapitalisation issuances

Statement of policy: series of measures aimed at assisting companies to raise new share capital
Listed companies and recapitalisation issuances

Delayed consultations and calls for input

We have extended closure dates for some publications and delayed the following publications due before end June

/information-firms-coronavirus/delayed-activities

Contacting us

Like many organisations, we are currently experiencing intermittent difficulties with our phone lines. We apologise for any inconvenience and will update this page when we know more. Please see below for alternate services and information.

https://www.fca.org.uk/contact

Contact us – Firms (including people representing a firm)

Firms can email us at [email protected]

If you have a firm reference number, please include this.

For systems or applications queries, please contact us during our opening hours as we may need to authenticate you.

See our contact us page for more ways to get in touch.

 

Contact us – Consumers (and people representing consumers)

For queries including impacts of the coronavirus, please contact your product provider. Their details can be found on your documentation or on the Financial Services Register.

If you need to report a scam or other fraudulent activity please email [email protected]

See our contact us page for more ways to get in touch.

Action Fraud: If you suspect a scam, contact Action Fraud straight away on 0300 123 2040.

Money Advice Service

Information from the Money Advice Service on what the coronavirus means for consumers

https://www.moneyadviceservice.org.uk/en/articles/coronavirus-what-it-means-for…