Requests for Letters of Goodstanding

Overseas and local Regulators can use this form to request a Letter of Goodstanding for Authorised/Registered Firms and Individuals we regulate.

Please note: A separate form must be submitted for each Firm/Individual requiring a Letter of Goodstanding. 

* Fields with an asterisk beside their labels are mandatory.

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Who can request a Letter of Goodstanding

Letters of Goodstanding can be requested by overseas regulators and regulatory bodies. If you are a Firm or an Individual, you must make a request via your regulatory body.

A Goodstanding Letter for overseas regulators may contain the following information:

For Individuals

  • Whether an Individual was or is approved by us
  • Whether we have ever disciplined the Individual
  • Whether we have adverse information on the Individual

For Firms

  • Whether the Firm was or is authorised and regulated by us
  • The permissions held by the Firm
  • Whether we hold any relevant adverse information
  • Whether we are aware of any complaints against the Firm
  • Whether the Firm has been subject to censure, criticism or disciplinary proceedings by us

Important Information

Any disclosure letter will be based only on the records available to us at the time of issue, matching the information (name and/or reference number of the firm or individual) which you are providing to us through this form. 

We note that this response may contain confidential information subject to professional secrecy or confidentiality. For this reason, we would expect you to keep its contents confidential and not disclose information contained within it to any third parties without obtaining our prior written consent.

Before making your request

Check if the Firm or Individual is Authorised, Registered or Approved by the FCA. 

We provide Goodstanding responses for Firms or Individuals who are Authorised, Registered or Approved by the FCA, as of the date the request is submitted. 

If a Firm or Individual is no longer, or has never been, Authorised, Registered or Approved by us, we are only able to respond based on the dates for which they were Authorised/Registered/Approved.

Please review the Financial Services Register to confirm their authorisation before submitting your request.

Find out more about how to use the Financial Services Register

Please note that some Firms/Individuals, such as controllers or persons responsible for payment services/e-money, are not on the Financial Services Register. See section 422 of FSMA for the full definition of 'Controller'. 

Check if we have published a notice

Register Notices may be published where we have taken formal action against a Firm or Individual (for example, to prohibit them from being Authorised or cancelling permissions). 

Please note that we do not publish all Notices in all instances and information may be provided where possible as part of the Goodstanding Letter. 

Search the notices we have published on our website