Videos: Principals and their appointed representatives in the general insurance sector

In August 2016, we held an event with principal firms within the general insurance sector to set out our findings and expectations following our Thematic Review (TR16/6).

In August 2025, this review was made historical.

Below, you can view the presentations in our videos from the event.

1. Introduction and high level findings

Video: 12:11

2. Business models

Video: 11:12

3. Governance and oversight

Video: 20:02

4. Customers outcomes, actions, expectations and next steps

Video: 18:59

5. Panel - Q&A

Video: 13:15