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Showing 111 to 120 of 989 search results for wide firm complaints data.

  1. Innovation Hub: Market insights

    Data Published: 10/01/2023 Last modified: 10/01/2023
    The FCA publishes its latest data on the firms supported by its Regulatory Sandbox and Innovation Pathways service.
  2. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
    TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress. ... customers. We found that 6 firms were handling PPI complaints as we would expect but that for the remaining 12 firms there were
  3. Operational Resilience

    Tasks for firms Published: 17/05/2017 Last modified: 04/03/2024
    We set out the requirements of our policy and how to report an operational disruption.
  4. Complaints upheld

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints upheld by product group and firm type.
  5. Interest rate hedging products (IRHP)

    Consumers Know your rights Published: 19/04/2016 Last modified: 14/12/2021
    We explain the background to the mis-selling and redress scheme.
  6. Closed complaints

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints closed by product group and firm type.
  7. Personal data and handling complaints about us

    Last modified: 22/02/2023
    How and why the FCA uses personal data when investigating a complaint someone has made about the organisation.
  8. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement. ... Six of the firms involved were generally delivering fair outcomes on PPI complaints.
  9. FSA Complaints data 2006 to 2008 [pdf]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.
  10. FSA Complaints data 2006 to 2008 [xls]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.