Search results
Showing 111 to 120 of 989 search results for wide firm complaints data.
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Innovation Hub: Market insights
The FCA publishes its latest data on the firms supported by its Regulatory Sandbox and Innovation Pathways service. -
TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress
TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress. ... customers. We found that 6 firms were handling PPI complaints as we would expect but that for the remaining 12 firms there were -
Operational Resilience
We set out the requirements of our policy and how to report an operational disruption. -
Complaints upheld
This page provides a breakdown of complaints upheld by product group and firm type. -
Interest rate hedging products (IRHP)
We explain the background to the mis-selling and redress scheme. -
Closed complaints
This page provides a breakdown of complaints closed by product group and firm type. -
Personal data and handling complaints about us
How and why the FCA uses personal data when investigating a complaint someone has made about the organisation. -
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement. ... Six of the firms involved were generally delivering fair outcomes on PPI complaints. -
FSA Complaints data 2006 to 2008 [pdf]
Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2006 to 2008 [xls]
Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.