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Showing 51 to 60 of 1882 search results for under the Consumer Duty.

  1. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.
  2. Pensions value for money

    Statements Published: 22/11/2023 Last modified: 24/11/2023
    All pension savers need to be confident that their scheme delivers value regardless of where they’re invested. We know that short term cost can dominate decision making in the context of defined contributions (DC) schemes, and whilst cost matter
  3. Information for firms on motor finance complaints 

    Consumer credit firms Published: 24/01/2024 Last modified: 12/04/2024
    Guidance for firms affected by the FCA's review into the historical use of discretionary commission arrangements (DCAs) in the motor finance industry.
  4. FCA to introduce new Consumer Duty to drive a fundamental shift in industry mindset

    Press Releases Published: 07/12/2021 Last modified: 07/12/2021
    Our plans will ensure a higher and more consistent standard of consumer protection for users of financial services and help to stop harm before it happens.
  5. What firms and customers can expect from the consumer duty and other regulatory reforms

    Speeches Published: 29/09/2022 Last modified: 29/09/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at City and Financial Global.
  6. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.
  7. FCA sets out 14-point action plan on cash savings

    Press Releases Published: 31/07/2023 Last modified: 31/07/2023
    Action plan to ensure firms are passing on interest rate rises to savers appropriately, that they’re communicating with customers much more effectively and offering them better savings rate deals.
  8. Critical issues in financial regulation: The FCA's perspective

    Speeches Published: 26/04/2022 Last modified: 28/04/2022
    Speech by our CEO, Nikhil Rathi, delivered at City Week 2022.
  9. Supporting material for applications by consumer credit, mortgage and other consumer finance firms

    Firm authorisation Published: 15/11/2023 Last modified: 13/12/2023
    If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything.
  10. Cultural evolution: how culture must change to meet expectations

    Speeches Published: 26/06/2023 Last modified: 26/06/2023
    Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations, delivered online at the Westminster Business Forum.