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Showing 101 to 110 of 667 search results for particular needs of their vulnerable customers.
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The challenges for insurance and regulators in a Big Data world
Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the Association Of British Insurers (ABI) annual conference. -
Finalised Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers. -
Guidance for firms supporting their existing mortgage borrowers impacted by the rising cost of living
The FCA is consulting on draft guidance explaining a range of options firms have to support customers, including varying a contract for forbearance purposes. -
FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears
Firms must ensure that they are taking into account the particular circumstances affecting customers who find themselves in difficulty. ... Firms need to be dealing with these customers proactively, without delays, in order to ensure they are not losing -
Investigation opening criteria
Factors we consider when deciding to open an investigation, including how we assess serious misconduct. -
Supporting consumers through tough times – priorities for credit regulation
Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022 -
Business Plan 2022/23
The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Financial promotions quarterly data 2024 Q1
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 January 2024 and 31 March 2024. -
Speech: Beyond economics?
If regulators are to make markets work better, we need to understand whatever materially drives the equilibria we observe. ... They say financial consumers are especially vulnerable as many financial products are credence or experience services, given -
Why diversity and inclusion are regulatory issues
Speech by our CEO, Nikhil Rathi, at the launch of the HM Treasury Women in Finance Charter Annual Review.