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Showing 121 to 130 of 234 search results for our guidance %27Mortgages and coronavirus.

  1. Messages firms can give customers about investments and life assurance following market volatility

    Firms Last modified: 13/08/2021
    We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19).
  2. FCA announces further proposals to support mortgage borrowers impacted by coronavirus

    Press Releases Published: 02/11/2020 Last modified: 02/11/2020
    In September, we announced tailored support for borrowers affected by coronavirus (Covid-19) after 31 October, which it would keep under review as the pandemic evolved.
  3. High-cost short-term credit agreements and coronavirus: updated temporary guidance for firms

    Finalised guidance Published: 15/07/2020 Last modified: 20/11/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic and its impact on the financial situation of high-cost short-term credit agreement customers.
  4. Coronavirus and customers in temporary financial difficulty: updated guidance for insurance and premium finance firms

    Firms Finalised guidance Published: 11/08/2020 Last modified: 30/10/2020
    This guidance sets out measures to help customers who hold insurance and premium finance products and who are in financial difficulty because of coronavirus.
  5. Coronavirus and customers in temporary financial difficulty: draft guidance for insurance and premium finance firms

    Policy and guidance Guidance consultations Published: 01/05/2020 Last modified: 07/05/2020
    FCA guidance on our expectations for firms when dealing with customers of general insurance and pure protection contracts who may be experiencing temporary financial difficulty because of coronavirus
  6. FS20/18: Consumer credit and coronavirus: Updated guidance for firms (November 2020) - Feedback on draft guidance

    Feedback statements Published: 19/11/2020 Last modified: 19/11/2020
    We have updated our guidance on payment deferrals and tailored support to provide enhanced support to consumer credit customers who face payment difficulties as a result of coronavirus (Covid-19). 
  7. Cancellations and refunds: helping consumers with rights and routes to refunds [pdf]

    Guidance consultations Published: 01/08/2020
    We are consulting on guidance setting our expectations for firms dealing with customers seeking refunds for cancelled travel or events caused by coronavirus (Covid-19).
  8. Credit cards (including retail revolving credit) and coronavirus: proposed update to temporary guidance for firms

    Policy and guidance Guidance consultations Published: 19/06/2020 Last modified: 30/11/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic and its impact on the financial situation of credit card (including retail revolving credit) customers.
  9. Remote or hybrid working: FCA expectations for firms

    Tasks for regulated firms Published: 11/10/2021 Last modified: 13/02/2023
    It's likely many firms will continue new ways of working. The FCA sets out expectations so they can meet regulatory responsibilities.
  10. Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: draft temporary guidance for firms

    Guidance consultations Published: 17/04/2020 Last modified: 30/11/2020
    The FCA's guidance to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements and applies in the exceptional circumstances arising out of the coronavirus (Covid-19)