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Showing 101 to 110 of 15848 search results for our complaints data.
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Bank or building society
of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document), Reporting and notifications (Chapter 13 in our Approach Document) and Access to payment account services ... The Handbook is amended by the -
Consumer warning – Larksway Investments Limited (in Liquidation)
Larksway Investments Limited (Larksway) was referred to the FCA's Enforcement and Market Oversight Division on 5 April 2016. -
Financial Conduct Authority publishes first set of data under new complaints rules
The Financial Conduct Authority (FCA) has published data on the number of complaints reported by firms under new rules which came into force on 30 June 2016. -
Better information on current account services
From today, the main current account providers are publishing better information about additional services they offer all consumers, including those in potentially vulnerable circumstances. -
Sign up for car finance complaints updates
If you'd like to stay up to date on our activity involving car finance complaints, sign up to receive email updates. -
Financial Conduct Authority consults on changes to PPI complaint handling rules
a consumer communications campaign, and on new rules and guidance for handling PPI complaints in light of the Supreme Court’s decision in Plevin v Paragon Personal Finance Ltd. ... Making such complaints is free to consumers and most people should not -
Payments after PSD2: evolution or revolution
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Pay360 Conference. -
Finalised Guidance on super complaints and references under section 234D
Finalised Guidance on super complaints and references under section 234D. Finalised guidance First published:. ... Section 234C enables designated consumer bodies to make a super complaint to the FCA. -
FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers
Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers -
FCA provides update on PPI
to include profit share in our approach to the assessment of fairness and redress;. ... CP15/39, 26 November 2015: Rules and guidance on payment protection insurance complaints.