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Learn more about mortgages
Check MoneyHelper for free, impartial help, backed by government, on mortgages. We work with MoneyHelper to provide free support and financial guidance. -
Financial Ombudsman Service's response to FCA on the Mortgage Charter [pdf]
Financial Ombudsman Service's response to FCA on the Mortgage Charter. -
FCA confirms support for mortgage borrowers impacted by coronavirus
On 2 November, the Financial Conduct Authority (FCA) announced proposals to enhance support for borrowers affected by coronavirus (Covid-19). -
Reporting requirements: payment service providers and e-money issuers
The FCA provides the information and data we need from you to meet your regular reporting requirements, including details on how to submit your report. -
Implementing the Consumer Duty in the Mortgage Lenders and Administrators sector [pdf]
Consumer Duty letter – mortgage lenders and administrators -
Information on the number of sales transactions for mortgages - December 2020
The FCA provides data on Retirement Interest Only mortgage sales and a monthly log of how many mortgage sales (excluding Lifetime Mortgages & Retirement Interest Only Mortgages) sold for over 55s. -
Portfolio letter: Mortgage Third Party Administrators [pdf]
Portfolio letter: Mortgage third party administrators. -
Information on Retirement Interest Only Mortgages - December 2021
The FCA provides data on the number of Retirement Interest Only Mortgages have been sold to consumers between Q3 2018 and Q3 2021. -
Data on residential and lifetime mortgage sales - January 2021
The FCA provides information on the number of sales transactions for two types of mortgages. -
Mortgages and Coronavirus: Additional Guidance for Firms [pdf]
Guidance consultation on mortgages and coronavirus: additional guidance for firms. -
Lloyds Banking Group sets up redress scheme for mortgage arrears customers
Lloyds Banking Group (Lloyds) has agreed to set up a redress scheme for mortgage customers who incurred fees after they fell behind with their mortgage payments.