Search results

Showing 151 to 160 of 1731 search results for level complaints data.

151. FCA appoints new Chair at the Financial Ombudsman Service

     Press Releases Published: 05/06/2019 Last modified: 05/06/2019
     Baroness Zahida Manzoor CBE has been appointed Chair of the Financial Ombudsman Service. The appointment was made by the FCA Board with the approval of HM Treasury.

152. Consumer investments data review April - September 2021

     Data Published: 03/03/2022 Last modified: 13/06/2023
     A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 30 September 2021.

153. FCA fines The Carphone Warehouse over £29m for insurance mis-selling

     Press Releases Published: 13/03/2019 Last modified: 20/12/2019
     The Financial Conduct Authority (FCA) has fined The Carphone Warehouse £29,107,600 for failings that led to the mis-selling of ’Geek Squad’, a mobile phone insurance and technical support product. This follows an FCA investigation which stemmed

154. Key features of logbook loans and the market

     Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
     Find out about the features and trends in the logbook loans market.

155. Retail Banking: Business Continuity Planning

     Multi-firm reviews Published: 11/07/2019 Last modified: 12/07/2019
     We have recently reviewed business continuity planning (BCP) amongst a number of small and medium-sized retail banks, payments institutions and electronic money institutions.

156. 2019 Disclosure Log

     Last modified: 20/03/2024
     The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. 

157. Our Perimeter Report

     Annual reports Published: 20/07/2022 Last modified: 05/04/2024
     Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products

158. Consumer Duty implementation plans

     Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
     The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

159. FCA makes it easier for people to compare bank accounts

     Press Releases Published: 12/12/2017 Last modified: 12/12/2017
     The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive

160. PS17/26: Information about current account services

     Policy statements Published: 25/07/2017 Last modified: 12/12/2017
     We are confirming changes to the Handbook to require providers of personal current accounts (PCAs) and business current accounts (BCAs) to publish information that will help customers to compare the service they could receive from different providers