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Showing 51 to 60 of 745 search results for latest complaints data published by the Financial.
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Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
Laying myths to rest
Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Service standards 2019/20
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20. -
Turning technology against financial crime
Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at the Royal United Services Institute, London. -
Privacy notice
The FCA's privacy notice explains how and why it uses your personal data. -
Service standards 2020/21
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21. -
Rolling regulation forwards
Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner. -
FCA taking assertive action to tackle harm in the consumer investments market
The FCA is taking assertive action to tackle harm in the consumer investments market, as the latest data shows it has stopped 1 in 4 firms from entering this market. -
Financial promotions quarterly data 2022 Q1
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for January 2022 to 31 March 2022. -
Coronavirus (Covid-19): Information for firms on working with consumers and clients
Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.