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Showing 31 to 40 of 767 search results for introduction of the Consumer Duty.
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FCA supports firms through the transition to implementing the Consumer Duty
FCA sets out, in letters, the expectations of the Duty and arranges a series of in-person events for groups of small and medium-sized firms. -
Financial Lives 2022 survey – people’s stories and the Consumer Duty
Read selected stories about the experiences of respondents who completed the Financial Lives 2022 survey. -
FCA to introduce new Consumer Duty to drive a fundamental shift in industry mindset
Our plans will ensure a higher and more consistent standard of consumer protection for users of financial services and help to stop harm before it happens. -
Retail banking Consumer Duty multi-firm work
The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work. -
Supporting consumers with pension transfers
Read how firms should support consumers with characteristics of vulnerability when providing pension transfer advice. -
What firms and customers can expect from the consumer duty and other regulatory reforms
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at City and Financial Global. -
Critical issues in financial regulation: The FCA's perspective
Speech by our CEO, Nikhil Rathi, delivered at City Week 2022. -
Wider Implications Framework
Find out more about the Wider Implications Framework's role guiding cooperation between members of the regulatory family. -
Consumer Duty: Findings from our review of fair value frameworks
Read the findings of our review into firms’ approaches to fair value assessments under the Consumer Duty. -
FCA update on cash savings - December 2023
This update sets out how the market has developed since the FCA published its review on the cash savings market, as well as where firms need to continue to make progress towards the consumer outcomes the FCA expects.