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Showing 22 to 31 of 314 search results for guidance on payment protection insurance complaints.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. Laying myths to rest

    Speeches Published: 17/10/2013 Last modified: 17/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  3. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    Interest Rate Hedging Products of over £482m, in relation to payment protection insurance (PPI) of over £4.4bn and have agreed a redress package for up to 7 million consumers potentially ... Misleading advertisements, the mis-selling of low value

  4. Financial Conduct Authority consults on changes to PPI complaint handling rules

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    In a statement published on 2 October 2015, the Financial Conduct Authority (FCA) stated that we would consult on introducing a deadline for making payment protection insurance (PPI) complaints, accompanied by ... CP 15/39:Rules and guidance on payment

  5. Using payment service providers

    Consumers Your rights Published: 28/02/2020 Last modified: 30/10/2023
    Find out more about non-bank payment providers, what protections you have if you use their services, and what happens if a provider fails.

  6. PPI campaign response update

    PPI News stories Published: 13/12/2018 Last modified: 10/09/2019
    PPI campaign response update. News stories First published:. 13/12/2018. Last updated: 10/09/2019. PPI campaign response update. This data shows the number of people that visited our website, called our helpline and contacted us on social media

  7. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 12/03/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

  8. FCA clarifies fairer treatment of regular premium PPI complaints

    Press Releases Published: 04/07/2018 Last modified: 04/07/2018
    The Financial Conduct Authority (FCA) has today issued a consultation paper on new guidance about the handling of certain regular premium payment protection insurance (PPI) complaints. The proposed guidance clarifies FCA expectations.

  9. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  10. Statement on Plevin v Paragon Personal Finance Ltd

    Statements Published: 27/05/2015 Last modified: 27/06/2019
    In January, the Financial Conduct Authority (FCA) announced that it would be collecting evidence on current trends in complaints on payment protection insurance (PPI).

  11. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

    Statements Published: 02/10/2015 Last modified: 18/08/2017
    The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI). Statements First published:. ... See the Competition Commission’s report ‘Market Investigation into Payment Protection Insurance’ (January 2009), Appendix 4.4,