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Showing 12 to 21 of 314 search results for guidance on payment protection insurance complaints.
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Payment protection insurance
Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams. -
FCA finalise plans to place a deadline on PPI complaints
The Financial Conduct Authority has today confirmed that it will introduce a deadline for making new payment protection insurance (PPI) complaints. -
PS17/3: Payment protection insurance complaints [pdf]
This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20. -
2013 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2013. -
FSA - FG12/17 [pdf]
This guidance sets out our view of what a PPI customer contact letter (CCL) should contain, and how it should be presented so that it is clear, fair and not misleading. This guidance also sets out our view of how our rules on complaint handling and -
2015 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. -
A to Z of financial terms - Guidance on payment protection insurance complaints
A to Z of financial services to help you understand financial and legal terms. -
The fairness challenge
Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FSA - FG12/17: Summary of feedback received [pdf]
Firms should be undertaking an analysis of complaints about the previous sale of PPI policies. Where firms have identified that they may have mis-sold PPI policies, they may be contacting consumers to alert them and to advise that they may be -
Business interruption insurance
Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. -
Payment Protection Insurance (PPI) reporting form
Find the reporting form to be used by firms that have been requested to provide monthly data on specific PPI management information.