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Showing 41 to 50 of 628 search results for firms treat vulnerable customers.
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Highlights of the FCA’s new approach in 2021
Our mission is to protect consumers from harm, enhance the integrity of the UK’s financial system and promote competition. We are continuing to pursue these objectives while also working to become a more innovative, adaptive and assertive regulator -
FCA tells lenders to support consumers struggling with the cost of living
The Financial Conduct Authority (FCA) is today writing to more than 3,500 lenders to remind them of the standards they should meet as consumers across the country are affected by the rising cost of living. With household bills expected to continue -
Citizens Advice supercomplaint to the CMA - update
The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance -
Realising the benefits of purposeful leadership
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at the CCTA 2018 Conference, Nottingham. -
Personal loans and coronavirus: draft guidance for firms
The FCA's guidance for firms on personal loans during the coronavirus situation -
Stress testing for human beings
Speech by Charles Randell, Chair of the FCA, delivered at the Gleneagles Pensions & Savings Symposium. -
The Consumer Credit landscape today
Speech by Andrew Bailey, Chief Executive of the FCA, at the Finance & Leasing Association (FLA). -
Credit cards (including retail revolving credit) and coronavirus: draft guidance and rules for firms
The FCA's guidance for firms on credit cards and retail revolving credit during the coronavirus situation. -
The Importance of Diversity
Speech by Andrew Bailey, Chief Executive of the FCA, at the PIMFA Wealth of Diversity Conference 2019. -
Countdown to consumer credit takeover
Speech by Christopher Woolard, Director of Policy, Risk and Research, the FCA, at Frontier Economics, London.