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Showing 81 to 90 of 2528 search results for firm complaints data for 2014.
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Key features of logbook loans and the market
Find out about the features and trends in the logbook loans market. -
CP14/4 – Quarterly Consultation Paper No. 4
make minor changes to the complaints data reporting form and update guidance. ... clarify the scope of mortgage Product Sales Data performance data reporting for firms who own regulated mortgage contracts but who do not have the ‘entering into’ -
The Financial Conduct Authority finalises rules on complaints and call charges
Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA). -
2019 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. -
FCA fines The Carphone Warehouse over £29m for insurance mis-selling
The Financial Conduct Authority (FCA) has fined The Carphone Warehouse £29,107,600 for failings that led to the mis-selling of ’Geek Squad’, a mobile phone insurance and technical support product. This follows an FCA investigation which stemmed -
The FCA launches review into price comparison websites
Look at the possible inappropriate use of consumers’ data, or people being directed towards unauthorised insurers; and. ... Check firms are doing the basics, such as complying with all relevant FCA regulatory responsibilities and clearly explaining -
The FCA and the Future of Retail Banking
Speech by Clive Adamson, FCA Director of Supervision, at the Marketforce and the IEA’s 16th Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Review of debt management sector gets underway
We are undertaking a thematic review of the debt management sector, in line with the commitment in our 2017/18 Business Plan. -
Payday lenders failing customers in arrears, says FCA
repayment plans that were clearly unsustainable and subsequently failed. firms not dealing appropriately with issues when things went wrong, for example staff failing to investigate or acknowledge complaints and customers having ... On 1 April 2014, the -
A credit market that delivers for consumers
Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.