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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives Survey 2022: Tracker data tables: Volume 9 - Mortgages [xlsx]
These are the weighted tracker data tables from the Mortgages section of the Financial lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These tables contain -
Financial Lives Survey 2022: Tracker data tables: Volume 2 - Attitudes [xlsx]
These are the weighted tracker data tables from the attitudes section of the Financial lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These tables contain -
Financial Lives: The experiences of vulnerable consumers – Case Studies [pdf]
The case studies presented here explore the experiences that vulnerable consumers had when dealing with retail financial services firms, based on face-to-face depth interviews, undertaken by IFF research. -
Financial Lives Survey 2020: Weighted data tables: Volume 3 - Product Ownership summaries [xlsx]
These are the weighted data tables from the Product Ownership summaries section of the Financial lives 2022 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2020: Tracker data tables: Volume 7 - Mortgages [xlsx]
These are the weighted tracker data tables from the mortgages section of the Financial lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These tables contain -
Financial Lives cost of living (Jan 2024) recontact survey: Consumers and the rising cost of living [pdf]
This report presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK. -
Financial Lives Survey 2022: Weighted data tables: Volume 15 - Cross-Sector short question sets [xlsx]
These are the weighted data tables from the Cross sector sections of the Financial lives 2022 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2022: Weighted data tables: Volume 10 - Credit and loans [xlsx]
These are the weighted data tables from the Credit and loans section of the Financial lives 2022 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2017: Data Tables: Volume 10 - Advice 1 [xlsx]
This volume of tables contains questions on: Advice 1 (have received regulated advice in last 12 months about investments, saving into a pension or retirement planning). The Financial Lives Survey 2017 is a tracking study designed to provide the FCA -
Financial Lives Survey 2017: Data Tables: Volume 11 - Advice 2 [xlsx]
This volume of tables contains questions on: Advice 2 (have not had regulated advice in last 12 months about investments, saving into a pension or retirement planning, but might need it). The Financial Lives Survey 2017 is a tracking study designed