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Financial Lives January 2023: Consumer experience of the rising cost of living – the burden of bills and ways to get support
The FCA are providing selected statistics in this research note from its Financial Lives cost of living (Jan 2023) recontact survey, to give an insight into the financial situation UK adults experienced over the 6 months to January 2023. -
PS24/2: Strengthening protections for borrowers in financial difficulty: Consumer credit and mortgages
The FCA confirms its final rules to strengthen protections for borrowers in financial difficulty. -
Verex Insurance Services Limited enters administration
On 18 August 2023 Verex Insurance Services Limited entered administration. Gary Pettit of PBC Business Recovery and Insolvency Ltd was appointed as administrator. -
FCA secures contract changes for buy-now-pay-later customers as more consumers use the product
FCA research shows that there has been a significant increase in the use of buy-now-pay-later (BNPL). -
FCA warns businesses to stop misleading credit adverts to protect consumers
The FCA is warning lenders and brokers to stop using misleading terms in their advertising or face regulatory action. -
Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness
Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference. -
Research Note: Deferred Payment Credit: findings from the Financial Lives Survey
This research explores the use of Deferred Payment Credit (DPC), also known as unregulated Buy Now Pay Later (BNPL), by consumers in the United Kingdom. -
Consumer Duty: Findings from our review of fair value frameworks
Read the findings of our review into firms’ approaches to fair value assessments under the Consumer Duty. -
Financial watchdog stops thousands of misleading ads and promotions
The FCA data for 2023 shows it published 2,285 alerts to help prevent consumers from losing their money to scams, up from 1,800 in 2022. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better.