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Occasional Paper No. 8: Consumer Vulnerability
Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately. -
FCA highlights areas of focus for firms implementing the Consumer Duty
With 6 months to go before the Consumer Duty comes into force, the Financial Conduct Authority (FCA) has published a review of how firms are planning to implement the Duty. -
FCA proposes changes to pension rules to enhance consumer protection
FCA proposes changes to pension rules to enhance consumer protection. Press Releases First published:. ... Pensions are of fundamental importance and it is vital that the market works well for consumers. -
Retirement income market study
In March 2015, we published the final findings of our retirement income market study and our proposed remedies. -
Help is available for those who need it, says FCA
The FCA reminds borrowers they can get help from their lenders if they are struggling to keep up with payments, as it found the number of people struggling to meet bills and credit repayments has risen by 3.1m since May 2022 (10.9m, compared to 7.8m -
FCA provides update on support for consumers impacted by coronavirus
The FCA has provided an update on mortgages tailored support guidance for consumers impacted by coronavirus. -
Regulatory sandbox lessons learned report
This report reflects on insights and lessons learned from testing since the regulatory sandbox launched in June 2016. -
The FCA’s Consumer Duty will lead to a major shift in financial services
The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers. -
Retail banking Consumer Duty multi-firm work
The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work. -
PS24/3: Consumer Credit – Product Sales Data Reporting
We set out our final rules and guidance for incorporating 3 new Product Sales Data (PSD) returns into our Supervision manual (SUP 16).