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Showing 61 to 70 of 713 search results for complaints data showing complaints.
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Authorised fund managers’ assessments of their funds’ value
This review sets out our findings from our review, where we looked at the processes used by different Authorised Fund Managers (AFMs) when they carry out assessments of value (AoVs or 'Value Assessments') for the funds they operate. -
Financial services regulation and enforcement: recent developments and emerging issues
Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Closed complaints
This page provides a breakdown of complaints closed by product group and firm type. -
Firm handling of complaints during coronavirus
Find out about how firms should handle complaints during coronavirus. -
Payment protection insurance complaints deadline Final Report
This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it. -
PPI complaints handling update
We are aware that the volume of PPI checking enquiries and complaints sent to firms increased significantly during August 2019 in the run-up to the complaints deadline on 29 August. As a result, firms will not be able to meet their normal complaint -
FSA Complaints data 2006 to 2008 [pdf]
Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2006 to 2008 [xls]
Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress. -
Complaints handling review findings
The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints.