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Showing 91 to 100 of 3273 search results for complaints data for 2016.

  1. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
    TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress. ... customers. We found that 6 firms were handling PPI complaints as we would expect but that for the remaining 12 firms there were

  2. Freedom of Information

    Last modified: 22/11/2022
    Find out how to make a Freedom of Information Act (FOIA) request and view information the FCA has already released under FOIA and think is of public interest.

  3. 2017 fines

    News stories Published: 31/01/2017 Last modified: 07/03/2019
    This table contains information about fines published during the calendar year ending 2017. The total amount of fines is £229,515,303. 

  4. 2018 fines

    News stories Published: 08/01/2018 Last modified: 15/01/2019
    This table contains information about fines published during the calendar year ending 2018. The total amount of fines is £60,467,212.

  5. Financial crime

    Tasks for firms Published: 30/07/2015 Last modified: 11/03/2024
    Integrity of the UK's financial markets requires the FCA to ensure firms have effective systems and controls to detect, prevent and deter financial crime. Learn from good and poor examples and browse our guide to financial crime.

  6. IRHP: the review process

    Consumers Published: 26/04/2016 Last modified: 14/12/2021
    IRHP: the review process.

  7. Monthly PPI refunds and compensation

    Data Published: 07/05/2020 Last modified: 29/04/2021
    The FCA provides figures on refunds and compensation paid to customers who have complained about PPI.

  8. Financial Conduct Authority statement on PPI

    Statements Published: 09/12/2016 Last modified: 18/08/2017
    In Consultation Paper 16/20 (August 2016), we published proposals for rules and guidance on payment protection insurance complaints (PPI). This included proposed rules and guidance concerning a deadline for PPI complaints, and on how firms should

  9. FCA Data Bulletin: Issue 6 - June 2016 [pdf]

    Data Published: 09/06/2016 Last modified: 09/06/2016
    This quarterly update will provide you with details of the latest regulatory data and developments. The FCA's sixth Data Bulletin provides insight into a range of areas, including: an update on attestations and skilled person reports, the latest

  10. FCA statement on redress methodology for pension transfers

    Statements Published: 03/08/2016 Last modified: 17/01/2017
    The Financial Conduct Authority (FCA) has today announced that it intends to consult in autumn 2016 to update the methodology used to calculate the levels of redress due in cases of unsuitable advice on transfers from defined benefit (DB)