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Showing 71 to 80 of 3273 search results for complaints data for 2016.

  1. New FCA data show 3.76 million complaints about financial services firms

    Press Releases Published: 19/04/2018 Last modified: 31/05/2018
    Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.

  2. FCA introduces new rules on handling complaints about Authorised Push Payment fraud

    Press Releases Published: 14/12/2018 Last modified: 14/12/2018
    The Financial Conduct Authority (FCA) has today published new rules allowing victims of Authorised Push Payment (APP) fraud to complain to the payment services provider (PSP) receiving their payment.

  3. FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers

    Statements Published: 28/09/2018 Last modified: 28/09/2018
    Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers

  4. RegData help and FAQs

    Registers and systems Published: 04/05/2016 Last modified: 13/02/2023
    You can find help and/or FAQs on all the Gabriel data items below and via the links to the right.

  5. FCA provides update on PPI

    Press Releases Published: 02/08/2016 Last modified: 26/06/2019
    the rules and guidance concerning the deadline, the consumer communications campaign fee, and PPI complaints and Plevin, would all be made on the same date by the end of December 2016;. ... CP16/20, 2 August 2016 Rules and guidance on payment protection

  6. Report competition law infringements

    Last modified: 20/10/2021
    Please let us know if you have contacted any other regulators or organisations with your complaint. ... Address. Email. Have you contacted any other regulators or organisations with your complaint?

  7. Financial Conduct Authority consults on changes to PPI complaint handling rules

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    Any comments on, or evidence about, the proposals should be sent to the FCA by 26 February 2016. ... Making such complaints is free to consumers and most people should not need to use a claims management company to assist them.

  8. Interest rate hedging products (IRHP)

    Consumers Know your rights Published: 19/04/2016 Last modified: 14/12/2021
    We explain the background to the mis-selling and redress scheme.

  9. Complaints data 2015 H2 summary info [pdf]

    Data Published: 23/03/2016 Last modified: 30/03/2016
    Latest statistics summary for complaints data for 2015 H2.

  10. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 07/02/2022
    Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.