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Showing 141 to 150 of 2715 search results for complaints data for 2014.

  1. FCA says firms must do more to ensure financial promotions do not mislead

    Press Releases Published: 13/08/2014 Last modified: 29/11/2016
    Press Releases First published:. 13/08/2014. Last updated: 29/11/2016. Share page. ... The FCA acts on complaints received from the public, the Advertising Standards Authority and other organisations.
  2. CP13/10: Detailed proposals for the FCA regime for consumer credit

    Consultation papers Published: 03/10/2013 Last modified: 30/08/2015
    What information and how frequently firms will have to report to us, including on complaints (Chapters 4 and 11). ... We are currently considering responses and we will be publishing a Policy Statement and final rules in February/March 2014.
  3. Improving the Appointed Representatives regime through greater use of data

    Data Published: 28/09/2023 Last modified: 03/10/2023
    This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and
  4. Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).
  5. Tribunal upholds the Financial Conduct Authority’s decision to fine investment adviser

    Statements Published: 21/05/2015 Last modified: 21/05/2015
    The Tribunal’s decision was issued following a hearing during October 2014. ... failure to respond to client complaints appropriately; and. failure to have regard to the statutory and regulatory provisions regarding the promotion of unregulated
  6. FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears

    Press Releases Published: 29/10/2014 Last modified: 29/10/2014
    Press Releases First published:. 29/10/2014. Last updated: 29/10/2014. Share page. ... On 17 February 2014, YBS announced it would refund all mortgage fees, and accrued interest, charged to customers since 2009.
  7. Chief Executive speaks at APM about recent work and future challenges

    Speeches Published: 20/07/2016 Last modified: 20/07/2016
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at our 2016 Annual Public Meeting.
  8. FCA cancels payday lender’s interim permission, bans director and refuses application to conduct regulated business

    Press Releases Published: 13/10/2016 Last modified: 13/10/2016
    The Financial Conduct Authority (FCA) has banned Andrew Barry Hart, the sole director, controller and ultimate owner of Wage Payment and Payday Loans Limited (WPPL), from performing any role in regulated financial services. The FCA has also
  9. FCA decides to cancel payday lender’s interim permission and ban its sole director

    Press Releases Published: 14/07/2016 Last modified: 14/07/2016
    Customer complaints were commonly disregarded, and excessive sums were taken out of some customers’ bank accounts. ... On 1 April 2014, the FCA took over responsibility for consumer credit regulation.
  10. Redress package agreed for consumers mis-sold CPP insurance products

    Press Releases Published: 22/08/2013 Last modified: 22/11/2021
    The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection