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Showing 141 to 150 of 165 search results for complaints data 2012 H1.
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The retrospective application of rules: feedback on the call for examples
We asked firms to provide examples of the retrospective application of regulatory rules -
CPP card and identity protection compensation scheme closure
Only complaints that have already been referred to the scheme’s dispute procedure will now be considered. ... We fined CPP £10.5m for mis-selling the products, which we announced on 15 November 2012. -
Finalised Guidance on super complaints and references under section 234D
Finalised Guidance on super complaints and references under section 234D. Finalised guidance First published:. ... Section 234C enables designated consumer bodies to make a super complaint to the FCA. -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
FCA fines Sesame Ltd for ‘pay-to-play’ arrangements
In December 2012, new rules, known as the Retail Distribution Review (RDR), were introduced to the financial advice market. ... In one case, a provider included its budget for services from Sesame, for the years 2012 to 2016, in its initial response to -
FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018
The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the first half of 2018. -
FCA fines CT Capital Ltd for failures related to PPI complaint handling
Between May 2011 and November 2013, during which time it handled 6,669 PPI complaints, CT Capital failed to put in place complaint handling processes to deal with PPI complaints appropriately, ... CT Capital’s failings were uncovered as part of a -
FCA responds to independent reviews into its regulation of London Capital & Finance and Connaught
The FCA has responded to the independent investigations of its supervision of London Capital & Finance plc (LCF) and Connaught Income Fund Series 1 and connected companies (Connaught) -
Investors in the EEA Life Settlements Fund should consider making a complaint now
Investors in the EEA Life Settlements Fund should consider making a complaint now. ... In April 2012, our review of sales in the TLPI market revealed high levels of unsuitable advice. -
Consumer Investments Strategy - 2 Year Update
The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.