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Learn more about mortgages
Check MoneyHelper for free, impartial help, backed by government, on mortgages. We work with MoneyHelper to provide free support and financial guidance. -
Retail intermediary market interactive analysis 2020
This page provides the FCA's interactive dashboard of the intermediary sector, based on the 2020 data drawn from the Retail Mediation Activities Return (RMAR). -
CP16/16: Minor Handbook changes related to mortgage borrowers with a payment shortfall
CP16/16: Minor Handbook changes related to mortgage borrowers with a payment shortfall. ... CP16/16: Minor Handbook changes related to mortgage borrowers with a payment shortfall (PDF). -
Retail Mediation Activity data items: help text
Retail Mediation Activity data items: help text. -
Research Note: Interest-only mortgages: analysis of FCA mortgage data and consumer research
This research sets out analysis of FCA data on the population of regulated interest-only mortgages that existed on 31 December 2022, and consumer research undertaken in 2022. -
CP15/6: Consumer credit - proposed changes to our rules and guidance
This paper outlines our proposed policy changes to our consumer credit regime. -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
Understanding complaints root cause analysis
We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical -
Information on loans for Residential home purchases 2018 - 2021 - February 2022
The FCA provides data on residential house purchases for each calendar year 2018 to 2021. -
Realising the benefits of purposeful leadership
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at the CCTA 2018 Conference, Nottingham. -
Financial Lives cost of living (Jan 2024) recontact survey - Summary
The FCA presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK.