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Showing 31 to 40 of 134 search results for carried out intensive consumer research.

  1. TR14/21: Retail investment advice: Adviser charging and services

    Thematic reviews Published: 16/12/2014 Last modified: 31/08/2016
    We have also published some independent consumer research, Retail Investment Advice: Assessment of Ongoing Services carried out by NMG Consulting, into consumers’ expectations of ongoing services and their experience of these ... Our consumer research
  2. FCA analysis reveals there are fewer than 1 million interest-only mortgages outstanding

    Press Releases Published: 15/08/2023 Last modified: 15/08/2023
    The number of interest-only (750,000) and part-interest-only (245,000) mortgages has halved since 2015, new FCA analysis has found
  3. FCA steps up focus on fair use of client dealing commission

    Press Releases Published: 10/07/2014 Last modified: 10/07/2014
    The Financial Conduct Authority (FCA) has today published a review of how firms use dealing commission - the charges paid by consumers for executing trades and external research, worth around £3 billion ... In 11 investment management firms, the amount
  4. FCA says logbook lenders must raise standards

    Press Releases Published: 05/06/2014 Last modified: 09/12/2016
    Research published today lifts the lid on how these firms treat their customers. The FCA has found evidence of poor firm behaviour, including little or no affordability checks with some applicants encouraged to manipulate details of their income on
  5. Personal data and surveys, consultations and market research

    Last modified: 05/12/2023
    How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator.
  6. FCA publishes new data on interest rates and update on cash savings remedies

    Press Releases Published: 18/07/2016 Last modified: 20/07/2016
    The trials that the FCA carried out tested a number of additional remedies:. ... 2016. It does not represent what every customer is earning. During 2015 we carried out a series of randomised controlled trials (‘trials’) and follow-up consumer
  7. Key features of logbook loans and the market

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Find out about the features and trends in the logbook loans market.
  8. MS18/1: General insurance pricing practices market study

    Market studies Published: 31/10/2018 Last modified: 28/05/2021
    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.
  9. Personal data used when you contact us

    Last modified: 04/12/2023
    How and why the FCA uses personal data to help us respond when you contact the organisation.
  10. FCA and Practitioner Panel publish findings from 2018 joint survey

    News stories Published: 23/07/2018 Last modified: 23/07/2018
    We and the Practitioner Panel have published a report from our 2018 joint survey of FCA-regulated firms. The survey gives views across the financial services sector of our performance as a regulator.