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Showing 181 to 190 of 446 search results for also required to publish complaints data.

  1. Requests for letters of goodstanding

    Last modified: 14/10/2020
    Whether we hold any relevant adverse information. Whether we areaware of any complaints against the firm. ... Please note that we do not publish all notices in all instances and information may be provided where possible as part of the goodstanding letter
  2. The FCA publishes latest review of sales incentives at retail financial services firms

    Press Releases Published: 04/03/2014 Last modified: 17/11/2021
    All the major retail banks have either replaced or made substantial changes to financial incentive schemes, which played such a major role in the mis-selling scandals of recent years, the Financial Conduct Authority (FCA) revealed today.
  3. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    The FCA has also been assessing the complaints handling of larger firms including high street banks and credit card companies. ... Whether complaint handlers were assessing the merits of individual complaints in line with the relevant FCA rules and
  4. New rules on packaged bank accounts have improved standards, but firms have more work to do on sales and complaints handling

    Press Releases Published: 20/10/2016 Last modified: 20/10/2016
    The Financial Conduct Authority (FCA) has today published findings from its thematic review of packaged bank accounts.
  5. Business interruption insurance

    Firms Focus areas Published: 11/05/2020 Last modified: 05/04/2024
    Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. 
  6. CP17/8: Markets in Financial Instruments Directive II Implementation – Consultation Paper V

    Consultation papers Published: 31/03/2017 Last modified: 26/06/2017
    We are consulting on our fifth set of implementation proposals for MiFID II and seeking views on the proposed changes to the FCA Handbook.
  7. FCA statement on onshoring ESMA’s temporary intervention measures on retail CFD and binary options products

    Statements Published: 22/02/2019 Last modified: 22/02/2019
    The European Securities and Markets Authority’s (ESMA) temporary intervention measures prohibiting binary options and restricting contract for difference products (CFDs) sold to retail clients will become part of UK domestic law on exit day as
  8. Re-use of Public Sector Information Regulations

    Last modified: 27/02/2023
    The FCA provides the Re-use of Public Sector Information Regulations 2015 (SI 2015 No 1415). This provides a framework for third parties to request re-use of documents published by public sector bodies.
  9. Helping people access cash

    Firms Focus areas Published: 05/11/2020 Last modified: 02/04/2024
    How new legislation has given the FCA powers to act where it finds or anticipate significant impacts on consumers’ ability to access cash.
  10. Finalised Guidance: Business interruption insurance test case

    Finalised guidance Published: 17/06/2020 Last modified: 17/06/2020
    This finalised guidance sets out the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.