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Showing 171 to 180 of 446 search results for also required to publish complaints data.

  1. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  2. Maturing dormant Child Trust Fund accounts

    Investment managers Published: 09/11/2020 Last modified: 09/11/2020
    Information for Child Trust Fund (CTF) providers on the treatment of dormant accounts at maturity, including legislative changes and how to apply for a modification by consent if a client can’t be contacted.

  3. The Financial Conduct Authority publishes review into delivering ‘independent’ financial advice following the implementation of the Retail Distribution Review

    Press Releases Published: 20/03/2014 Last modified: 20/03/2014
    The Financial Conduct Authority publishes review into delivering ‘independent’ financial advice following the implementation of the Retail Distribution Review. ... The FCA is also clarifying certain issues to provide further support for those firms

  4. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.

  5. FCA publishes rules on how it will apply the new accountability regime to UK branches of overseas banks and Solvency II firms

    Press Releases Published: 13/08/2015 Last modified: 19/04/2016
    While individuals who fall under this regime will continue to be pre-approved by regulators, firms will also be legally required to ensure that they have procedures in place to assess ... First annual submission notifying breaches of the Conduct Rules

  6. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

    Statements Published: 02/10/2015 Last modified: 18/08/2017
    The FCA has also decided to consult on proposed rules and guidance concerning the handling of PPI complaints in light of the Supreme Court’s decision in Plevin. ... The FCA will publish its consultation paper on the deadline for PPI complaints and on

  7. Interest rate hedging products (IRHP)

    Consumers Know your rights Published: 19/04/2016 Last modified: 14/12/2021
    We explain the background to the mis-selling and redress scheme.

  8. FCA data show 5% drop in complaints in the second half of 2018

    Press Releases Published: 18/04/2019 Last modified: 11/04/2024
    The FCA has published the complaints figures for regulated firms for the second half of 2018.

  9. Market Watch 70

    Newsletters Published: 03/10/2022 Last modified: 03/10/2022
    In this Market Watch, we outline recent observations on the transaction reporting and instrument reference data regimes. These will be of interest to investment firms, credit institutions, trading venues, systematic internalisers, and approved

  10. Publication of costs and charges data by workplace personal pension providers

    Life insurers and pension providers Statements Published: 03/06/2021 Last modified: 03/06/2021
    Our expectations of providers for the first publication of costs and charges information under the new rules. 
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