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Showing 41 to 50 of 61 search results for about the contextualised complaints data submitted by firms.
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Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
Mutual societies registration function: 2022-23
An update on the FCA's work and a breakdown of societies on the register. -
FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans
On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013. -
Payment Services Regulations 2017 and Electronic Money Regulations 2011
The FCA provides information on the regulation of payment services and e-money, including who is affected by the rules. -
About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
Apply to become a claims management company
Find out how to apply to the FCA for authorisation if you’re a claims management company (CMC) or you provide claims management activities. -
FCA decides to cancel payday lender’s interim permission and ban its sole director
Customer complaints were commonly disregarded, and excessive sums were taken out of some customers’ bank accounts. ... FCA, there was no requirement for senior managers of consumer credit firms to be approved. -
Cryptoasset registration: information for applicants
The FCA's requirements and expectations of cryptoasset businesses for AML/CTF regime registration. -
2018 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2018. -
Apply to become a credit reference agency or credit information services provider
Find out how to apply to the FCA for authorisation if you want to provide credit references or credit information services.