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Showing 201 to 210 of 378 search results for We use the complaints data to help assess how well firms.
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Personal data and surveys, consultations and market research
How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator. -
Blockchain: considering the risks to consumers and competition
Speech by Mary Starks, Director of Competition, FCA, at Authority for Consumers & Markets Conference Panel, Netherlands. -
Consumer Credit and the FCA: one year on
If we want to, for example, we can now mimic the modelling that firms themselves use to analyse – and monetise – their customers. ... In other words, we were able to model what happens to borrowers as you raise or lower a theoretical price cap level, -
Cost of Living: good and poor practice in the general insurance market
We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve. -
Firm fined £1.8million for "unacceptable" approach to bribery & corruption risks from overseas payments
Bribery and corruption from overseas payments is an issue we expect all firms to do everything they can to tackle. ... Firms cannot be complacent about their controls – when we take enforcement action we expect the industry to sit up and take notice.". -
Regulatory hosting services
Read information for principal firms operating as regulatory hosts. -
FCA publishes outcome of high-cost credit review
The Financial Conduct Authority (FCA) has announced new proposals designed to protect millions of people who use overdrafts and high-cost credit. -
MS18/1: General insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
Review of TCFD-aligned disclosures by premium listed commercial companies
Following the introduction of a climate-related disclosure rule as a first step to improving the quality and quantity of disclosures across the corporate sector, we outline our preliminary observations and reiterate our expectations. -
Asset management market study
We have published the final findings of our asset management market study. As part of this, we set out a package of remedies to address the concerns identified.