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Showing 191 to 200 of 378 search results for We use the complaints data to help assess how well firms.

  1. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

  2. Digital Sandbox

    Tasks for firms Focus areas Published: 29/04/2020 Last modified: 07/05/2024
    The Digital Sandbox supports innovators and data providers at various stages of product development.

  3. Authorised fund managers’ assessments of their funds’ value

    Multi-firm reviews Published: 06/07/2021 Last modified: 06/07/2021
    This review sets out our findings from our review, where we looked at the processes used by different Authorised Fund Managers (AFMs) when they carry out assessments of value (AoVs or 'Value Assessments') for the funds they operate.

  4. FCA announces the names of firms who have participated in the Advice Unit and publishes the FAMR baseline report

    Press Releases Published: 30/06/2017 Last modified: 30/06/2017
    The Financial Conduct Authority (FCA) has today announced the names of firms who have participated in the Advice Unit.

  5. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  6. Operational Resilience

    Tasks for firms Published: 17/05/2017 Last modified: 04/03/2024
    We set out the requirements of our policy and how to report an operational disruption.

  7. MiFID II: product governance review

    Multi-firm reviews Published: 26/02/2021 Last modified: 15/04/2021
    In this MiFID II review we looked at product governance in a sample of 8 asset management firms.

  8. Fast-growing firms (FGFs) multi-firm review

    Multi-firm reviews Published: 10/03/2023 Last modified: 13/03/2023
    We summarise our findings and set out our expectations of FCA solo-regulated fast-growing firms to identify, assess and manage the risks arising from their activities.

  9. Building a financial regulatory system suitable for the UK in the new era

    Speeches Published: 01/07/2020 Last modified: 01/07/2020
    Speech delivered by Nausicaa Delfas, Executive Director of International, at the City & Financial Professional Virtual Roundtables.

  10. Partly contested cases, the pipeline and AML investigations

    Speeches Published: 04/04/2019 Last modified: 04/04/2019
    FCA Director of Enforcement and Market Oversight, Mark Steward, delivers a speech on MIFID II and ways to fight financial crime.