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Showing 31 to 34 of 34 search results for Firm-level complaints data 2012 H1.
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Aggregate complaints data: 2018 H2
This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group. -
Overall complaints fall by 2.1% but banking and credit card complaints increase
The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015. -
Interpreting the data
Find out how the data the FCA requires from providers of personal and business current accounts is measured. -
Consumer Investments: Strategy and Feedback Statement
The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this.