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Showing 61 to 70 of 117 search results for Firm-level complaints data 2011.

  1. Information for ARM investors

    News stories Published: 04/10/2013 Last modified: 04/10/2013
    There have been a number of developments recently that affect investors in bonds issued by ARM Asset Backed Securities SA (ARM), a securitisation vehicle based in Luxembourg. We take a look at some frequently asked questions.

  2. HomeServe fined £30 million for widespread failings

    Press Releases Published: 13/02/2014 Last modified: 13/02/2014
    In particular, during the period January 2005 to October 2011 it mis-sold insurance policies, failed to investigate complaints adequately, its Board was insufficiently engaged with compliance matters and its senior ... from November 2008 to October 2011,

  3. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.

  4. Re-use of Public Sector Information Regulations

    Last modified: 27/02/2023
    The FCA provides the Re-use of Public Sector Information Regulations 2015 (SI 2015 No 1415). This provides a framework for third parties to request re-use of documents published by public sector bodies.

  5. Adviser reporting requirements

    Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
    The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant.

  6. Data on Whistleblowing cases about Firms or Advisers since 2011 - July 2021

    FOI Release Date of Release: 26/07/2021
    The FCA provides data on the number of whistleblowing cases about firms or advisers, that have been received by us since 2011.

  7. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  8. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  9. FCA publishes complaints data for the second half of 2012

    Press Releases Published: 14/04/2013 Last modified: 17/11/2021
    We have published the latest complaints data showing complaints to financial services firms between July and December 2012.

  10. More choice and better protection for users of electronic money

    News stories Published: 28/04/2011 Last modified: 23/04/2013
    You will be better protected when using electronic money (e-money) after the second Electronic Money Directive is implemented in the UK on 1 May 2011 through the Electronic Money Regulations 2011. Find out what this will mean for you.