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Showing 41 to 50 of 117 search results for Firm-level complaints data 2011.
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FSA Complaints data 2011 H2 [pdf]
Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress. -
FSA - PS11/13 [pdf]
Policy FSA - PS11/13 - Data Collection: Retail Mediation Activities Return and complaints data. Feedback to CP11/8 and final rules -
FSA Commentary on FSA Complaints Data 2011 H1 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2011 H1 including highlights. -
FSA Complaints data 2011 H1 [pdf]
Aggregate complaints statistics: 2006 - 2011 (H1). Including opened, closed, upheld, speed of closure and redress. -
Payment Protection Insurance (PPI) monthly payouts graph [pdf]
The graphs show a significant increase in redress paid by the firms following the High Court judgment, in April 2011, in favour of our PPI measures. Since the judgment, all firms should have been dealing with complaint backlogs built up during the -
FSA Complaints data 1 July to 31 December 2011 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2011 H2 including highlights. -
FSA Firm-level complaints data 2010 H1 [xls]
FSA Firm-level complaints data 2010 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure -
FSA Firm-level complaints data 2010 H2 [xls]
FSA Firm-level complaints data 2010 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
FSA Firm-level complaints data 2012 H1 [xls]
FSA Firm-level complaints data 2012 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
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