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Showing 131 to 140 of 1586 search results for Firm level complaints data.

  1. Investor protection under MiFID II

    Speeches Published: 20/10/2015 Last modified: 20/10/2015
    Speech by David Geale, Director of Policy, FCA, delivered at the FCA MiFID II Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  2. Consumer investments data review April - September 2021

    Data Published: 03/03/2022 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 30 September 2021.

  3. Whistleblowing qualitative assessment survey 2022

    Data Published: 04/05/2023 Last modified: 04/05/2023
    This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to

  4. FCA's key priorities for the financial advice industry

    Speeches Published: 02/11/2022 Last modified: 13/06/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning.

  5. Retail Banking: Business Continuity Planning

    Multi-firm reviews Published: 11/07/2019 Last modified: 12/07/2019
    We have recently reviewed business continuity planning (BCP) amongst a number of small and medium-sized retail banks, payments institutions and electronic money institutions.

  6. PS17/26: Information about current account services

    Policy statements Published: 25/07/2017 Last modified: 12/12/2017
    We are confirming changes to the Handbook to require providers of personal current accounts (PCAs) and business current accounts (BCAs) to publish information that will help customers to compare the service they could receive from different providers

  7. The Financial Conduct Authority seeks views on its approach to small businesses

    Press Releases Published: 27/11/2015 Last modified: 27/11/2015
    Currently only a small minority of SMEs are unable to take complaints to the ombudsman. ... On 17 August 2015, the ombudsman service published a review of complaints referred to them by businesses.

  8. General Insurance value measures data – comparison 2016/17

    Data Published: 01/03/2018 Last modified: 06/09/2018
    We have published general insurance value measures data for 36 insurers (including both UK and EEA firms) for the year ending 31 August 2017.

  9. FCA makes it easier for people to compare bank accounts

    Press Releases Published: 12/12/2017 Last modified: 12/12/2017
    The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive

  10. Financial Advice Market Review (FAMR) baseline report

    Research insights Published: 30/06/2017 Last modified: 30/06/2017
    Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance.
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