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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives Survey 2017: Data Tables: Volume 16 - Claims management [xlsx]
This volume of tables contains questions on: claims management, personal injury claims, mis-selling claims. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the -
Financial Lives Survey 2020: Weighted data tables: Volume 9 - High Cost Credit [xlsx]
These are the weighted data tables from the High Cost Credit section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2022: Tracker data tables: Volume 3 - Product ownership summaries [xlsx]
These are the weighted tracker data tables from the Product ownership summaries section of the Financial lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2020: Weighted data tables: Volume 10 - Consumer Credit 1 [xlsx]
These are the weighted data tables from the Consumer Credit 1 section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2022: Tracker data tables: Volume 10 - Credit and loans [xlsx]
These are the weighted tracker data tables from the Credit and loans section of the Financial Lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These tables -
Financial Lives Survey 2022: Tracker data tables: Volume 15 - Cross-Sector short question sets [xlsx]
These are the weighted tracker data tables from the Cross-Sector short question sets of the Financial Lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These -
Financial Lives Survey 2020: Weighted data tables: Volume 14 - Pension Decumulation [xlsx]
These are the weighted data tables from the Pension Decumulation section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2020: Weighted data tables: Volume 12 - Pension Accumulation [xlsx]
These are the weighted data tables from the Pension Accumulation section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2020: Tracker data tables: Volume 5 - Advice incidence [xlsx]
These are the weighted tracker data tables from the advice incidence section of the Financial lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These tables -
Financial Lives Survey 2017: Data Tables: Volume 7 - Pension accumulation [xlsx]
This volume of tables contains questions on: pension accumulation. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate.