Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 102 to 111 of 455 search results for Financial Lives 2020 survey.

  1. Improving access to insurance

    Speeches Published: 23/06/2017 Last modified: 23/06/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the FCA Insurance Access event.
  2. Access to cash FCA and PSR joint statement

    Statements Published: 13/05/2021 Last modified: 13/05/2021
    The FCA and Payment Systems Regulator are committed to ensuring that cash, and the infrastructure that supports it, remains available for those who need it.
  3. Guidance for firms on the fair treatment of vulnerable customers

    Finalised guidance Published: 23/02/2021 Last modified: 19/07/2021
    Our Guidance highlights the actions firms should be taking to treat vulnerable customers fairly.
  4. FCA issues research on mortgage switching

    News stories Published: 10/03/2020 Last modified: 02/08/2022
    The FCA has today released our latest research into mortgage switching and how consumers can be encouraged to seek out better deals
  5. FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience

    Press Releases Published: 11/02/2021 Last modified: 11/02/2021
    The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms.
  6. Privacy notice

    Last modified: 16/04/2024
    The FCA's privacy notice explains how and why it uses your personal data.
  7. FCA and Payment Systems Regulator publish updated evidence on cash access

    Press Releases Published: 23/07/2021 Last modified: 25/04/2024
    The FCA and Payment Systems Regulator have published an updated assessment of the UK’s access to cash infrastructure, taking into account the impact of coronavirus (Covid-19), alongside new research on consumers who rely on cash.
  8. Personal data and surveys, consultations and market research

    Last modified: 05/12/2023
    How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator.
  9. FCA highlights continued support for consumers struggling with payments

    Press Releases Published: 22/10/2020 Last modified: 22/10/2020
    The FCA is highlighting its continued support for consumers struggling with payments due to coronavirus (Covid-19).
  10. New guidance to help firms do more for vulnerable consumers

    Press Releases Published: 29/07/2020 Last modified: 25/09/2020
    The FCA has set out new best practice guidance for firms to do more to protect vulnerable consumers.