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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives Survey 2017: Data Tables: Volume 8 - Pension decumulation 1 [xlsx]
This volume of tables contains questions on: Pension decumulation 1 (planning to decumulate in next 2 years). The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the -
Financial Lives cost of living (Jan 2024) recontact survey
Find out more about the FCA's work on Financial Lives in 2024. -
Financial Lives cost of living (Jan 2023) recontact survey
Find out more about the FCA's work on Financial Lives in 2023. -
Financial Lives Survey 2017 UK data questions [csv]
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products -
About Financial Lives: a message for respondents
Financial Lives is our comprehensive survey of consumers in the UK. It collects information about the financial products people hold and their experience of dealing with financial products and firms. -
Financial Lives survey 2022: Appendix A: Product holdings [xlsx]
We cover just over 100 different products or groups of products in the Financial Lives survey. This document shows the proportions and numbers of UK adults holding them for 2017, 2020 and 2022. -
Financial Lives 2022: Key findings from the FCA’s Financial Lives May 2022 survey [pdf]
In this report the FCA presents its 2022 survey results alongside those from the earlier surveys in 2017 and 2020 to show trend data over the past 6 years. -
Financial Lives cost of living (Jan 2024) recontact survey - Summary
The FCA presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK. -
Financial Lives survey highlights importance of the FCA’s Consumer Duty
The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from -
Financial Lives Survey 2020: Tracker data tables: Volume 4 - Assets [xlsx]
These are the weighted tracker data tables from the assets section of the Financial lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These tables contain both