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Showing 61 to 70 of 18060 search results for FCA complaints data.

  1. FSA Firm-level complaints data 2011 H1 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

  2. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of

  3. Redress paid

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of redress paid for complaints upheld and not upheld by product group.

  4. FSA Complaints data 2011 H2 [pdf]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress.

  5. FSA Complaints data 2012 H1 [pdf]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress.

  6. FSA Complaints data 2012 H1 [xls]

    Data Published: 22/04/2013 Last modified: 03/08/2016
    Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress.

  7. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  8. CCR007 consumer credit data: how to complete the return

    Published: 12/09/2016 Last modified: 02/04/2024
    Most consumer credit firms with limited permission are required to complete the CCR007 return. We provide guidance and information for firms on each question in the form.

  9. Banking complaints up as total complaints fall by 7%

    Press Releases Published: 30/03/2015 Last modified: 07/02/2022
    Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014

  10. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 
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