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Showing 101 to 110 of 18116 search results for FCA complaints data.
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Complaints Data Analysis: 2018 H1 [pdf]
This analysis looks at the aggregate complaints data for 2018 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers. -
Complaints Data Analysis: 2017 H2 [pdf]
This analysis looks at the aggregate complaints data for 2017 H2 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers. -
Regulatory reporting
Find out more about the type of reports you should be sending us to comply with our regulatory requirements. -
CP14/30: Improving complaints handling
We are consulting on proposed changes to rules to improve complaints handling. -
Complaints Data Analysis: 2017 H1 [pdf]
This analysis looks at the aggregate complaints data for 2017 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers. -
Aggregate complaints data to 2021 H2 [xlsx]
Aggregate sector wide firm complaints data for 2021 H2. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data to 2020 H1 [xlsx]
Aggregate sector wide firm complaints data for 2020 H1. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data charts 2015 H2 [pdf]
Aggregate complaints charts: 2015 (H2). Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data to 2020 H2 [xlsx]
Aggregate sector wide firm complaints data for 2020 H2. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2023 H2 [xlsx]
Firm level complaints data 2023 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.