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Financial Conduct Authority consults on changes to PPI complaint handling rules
PPI was sold to borrowers alongside credit products. It was meant to help repay some or all of their borrowing if they lost their income for a period (if, for example, ... The most commonly sold types of PPI were single premium policies on unsecured -
Realising the benefits of purposeful leadership
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at the CCTA 2018 Conference, Nottingham. -
Tribunal upholds FCA fine on firm for misselling complex investments
These customers included a teacher, married to a self-employed writer, who took out a larger mortgage than they needed for their new home, in order to buy GTEPs on ... Many of the GTEP plans sold by Westwood to customers have fallen significantly in value -
FCA starts countdown to PPI complaints deadline with advertising campaign featuring Arnold Schwarzenegger
Arnold Schwarzenegger will feature in a new campaign designed to create awareness of the deadline to make a complaint about Payment Protection Insurance (PPI). -
General insurance value measures data 2022
The FCA has published value measures data for a wide range of General Insurance (GI) Products for January to December 2022. -
Speech: New thinking in regulatory economics
Related work between the Bank of England and UCL, Nyman et al, had the self-explanatory title: ‘News and narratives in financial systems: exploiting big data for systemic risk assessment’ (2014). ... It is worth noting that industry responses to CAT -
The Financial Conduct Authority to gather evidence on how the PPI complaints process is working
Consumers who believe they were mis-sold PPI should continue to complain to the firm that sold it to them and to the Financial Ombudsman Service if they are not satisfied ... PPI was sold to borrowers alongside credit products. It was meant to help repay -
FCA confirms measures to raise standards in the funeral plans market
To enhance consumer protection in the funeral plans market, the FCA has confirmed the rules funeral plan providers will have to follow when they come under regulation from 29 July 2022. -
Listening up to level up – regulating finance for the whole of the UK
Speech by Charles Randell, Chair of the FCA, at the Centre for Commercial Law Studies, Queen Mary University of London. -
Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling
sold to individual customers.A team within Clydesdale’s PPI complaint handling operation altered certain system print outs (in a small number of cases) to make it look as if Clydesdale ... We have been very clear about how firms should treat customers