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Showing 81 to 90 of 103 search results for Complaints data sortable table.
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General insurance value measures data - July to December 2021
The FCA has published value measures data for a wide range of General Insurance (GI) Products for July to December 2021. -
Improving the Appointed Representatives regime through greater use of data
This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and -
Information on Covid whistleblowing reports for 2020/21 - August 2021
The FCA provides information on the covid-specific whistleblower allegations referred to in the FCA's annual report for 2020/21. -
Ex-gratia payments for complaint handling delays
We explain our approach when we consider making an ex-gratia (goodwill) payment because of the distress or inconvenience caused by avoidable delays in our complaint handling. -
Consumer Investments Strategy - 2 Year Update
The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021. -
FG17/8: Streamlined advice and consolidated guidance
This is our finalised guidance on streamlined advice and the fact find process. The summary of feedback outlines the response to our consultation. We have updated it to include guidance from our Advice Unit in response to queries received from -
Relending by high-cost lenders
This report sets out our review findings of relending by firms in the high-cost lenders portfolio. -
General insurance value measures data 2022
The FCA has published value measures data for a wide range of General Insurance (GI) Products for January to December 2022. -
Pilot general Insurance value measures data – year ending 31 August 2018
The FCA has published general insurance (GI) value measures data for 30 insurers (including both UK and EEA firms) for the year ending 31 August 2018. -
New FCA data show 3.76 million complaints about financial services firms
Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.