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Showing 62 to 71 of 474 search results for Complaints data 1 January to 30.

  1. Financial Services Register

    To look up details of firms, use The Financial Services Register. The register is a public record that shows details of firms, individuals and other bodies that are, or have been, regulated by the Prudential Regulation Authority (PRA) and/or the Financial Conduct Authority (FCA).

  2. FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears

    Press Releases Published: 29/10/2014 Last modified: 29/10/2014
    YBS agreed, voluntarily and proactively, prior to the enforcement investigation commencing to refund all mortgage arrears fees, plus associated interest, charged to customers since January 2009. ... YBS agreed to settle at an early stage of the FCA

  3. Improving the Appointed Representatives regime through greater use of data

    Data Published: 28/09/2023 Last modified: 03/10/2023
    This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and

  4. Fairness, flexibility and the long-term view: the FCA’s vision for the mortgage market

    Speeches Published: 06/11/2018 Last modified: 06/11/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Finance Annual Mortgage Conference, London.

  5. Consumer Investments Strategy - 2 Year Update

    Corporate documents Published: 08/12/2023 Last modified: 08/01/2024
    The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.

  6. Coronavirus linked forbearance: key findings

    Multi-firm reviews Published: 25/03/2021 Last modified: 15/04/2021
    We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty.

  7. Insurance brokers: serving consumers and businesses in times of uncertainty and change

    Speeches Published: 13/05/2022 Last modified: 13/05/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the British Insurance Brokers' Association (BIBA) Conference.

  8. CP14/30: Improving complaints handling

    Consultation papers Published: 12/12/2014 Last modified: 07/02/2022
    We are consulting on proposed changes to rules to improve complaints handling.

  9. FCA sets out broad approach to assessing LCF Complaints

    Statements Published: 18/04/2021 Last modified: 15/03/2022
    We set out our broad approach to assessing London Capital & Finance (LCF) complaints.

  10. Change to aggregate complaints data: first half (H1) of 2013

    Focus areas Published: 06/05/2016 Last modified: 13/06/2016
    The follow change was made to the aggregate complaints data from 2013 H1.

  11. Latest news and FAQs for CF Arch cru investors

    News stories Published: 17/12/2012 Last modified: 19/11/2021
    Investors in the CF Arch cru funds can get their adviser to review the way the investment was sold, to see if they are entitled to compensation
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