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Showing 61 to 70 of 1144 search results for Complaints Data 2009.
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Information for Cash Genie customers about its redress scheme
Ariste Holding Limited, trading as Cash Genie, has entered into an agreement with the FCA to provide over £20 million redress to more than 92,000 customers for unfair practices. -
FCA reminds banks of their obligations when cancelling Continuous Payment Authorities
Consumers who have set up a regular payment from their account will now be able to successfully cancel that arrangement by contacting their card provider, the Financial Conduct Authority (FCA) said today. -
Retail banking Consumer Duty multi-firm work
The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work. -
Findings of multi-firm review into insurers' valuation of vehicles
We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims). -
FCA and PSR Boards appoint new members to decision-making committees, including new chair and two deputy chairs
Until 31 March 2014 Elizabeth was Chair of the Office for Legal Complaints. ... In June 2002 she was awarded a CBE for services to data protection. -
HSBC agrees to extend redress scheme for customers impacted by historical debt collection practices
HSBC has voluntarily agreed to extend its redress scheme for customers who may have lost out by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial Conduct -
FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears
YBS agreed, voluntarily and proactively, prior to the enforcement investigation commencing to refund all mortgage arrears fees, plus associated interest, charged to customers since January 2009. ... On 17 February 2014, YBS announced it would refund all -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Closed complaints
This page provides a breakdown of complaints closed by product group and firm type. -
PPI refund scams
Find out why you should be wary if you’re called out of the blue and told you’re owed a refund for mis-selling of PPI.