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Showing 41 to 50 of 454 search results for Change to aggregate complaints data.

  1. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.

  2. 2019 Disclosure Log

    Last modified: 20/03/2024
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. 

  3. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 07/02/2022
    Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

  4. General insurance value measures data - July to December 2021

    Data Published: 25/11/2022 Last modified: 25/11/2022
    The FCA has published value measures data for a wide range of General Insurance (GI) Products for July to December 2021.

  5. Rolling the rock: The cycle of deregulation, crisis and regulation

    Speeches Published: 02/10/2018 Last modified: 03/10/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority, delivered at the Association for Financial Markets in Europe (AFME) Annual Conference on 2 October 2018.

  6. Defined Benefit (DB) transfers – further update on our work

    Multi-firm reviews Published: 05/06/2020 Last modified: 24/08/2020
    We set out further findings from our assessment of the suitability of defined benefit (DB) transfer advice, as part of a package of measures to improve standards in this area.

  7. General insurance product value and coronavirus (Covid-19) Guidance – update

    Studies and reviews Multi-firm reviews Published: 25/08/2021 Last modified: 25/08/2021
    We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance

  8. Aggregate complaints data to 2021 H2 [xlsx]

    Data Published: 28/04/2022
    Aggregate sector wide firm complaints data for 2021 H2. Including opened, closed, upheld, speed of closure and redress.

  9. Aggregate complaints data to 2021 H1 [xlsx]

    Data Published: 28/10/2021
    Aggregate sector wide firm complaints data for 2021 H1. Including opened, closed, upheld, speed of closure and redress.

  10. Aggregate complaints data to 2020 H2 [xlsx]

    Data Published: 29/04/2021
    Aggregate sector wide firm complaints data for 2020 H2. Including opened, closed, upheld, speed of closure and redress.