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Showing 51 to 60 of 101 search results for Aggregate sector wide firm complaints data.

51. FCA response to Payment Systems Regulator’s paper on authorised push payment scams

    Statements Published: 07/11/2017 Last modified: 30/08/2023
    The Financial Conduct Authority (FCA) has contributed to the Payment Systems Regulator (PSR) paper on 'Authorised Push Payment Scams'.

52. 2015 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. 

53. From intellectual certainty to debate

    Speeches Published: 25/02/2015 Last modified: 26/02/2015
    they are interested in whether it is principled – which is the conversation the sector really needs to be holding. ... dotted line, to the fact they’ve taken reasonable steps to make sure their firm’s systems and controls effectively manage conduct

54. The challenges for insurance and regulators in a Big Data world

    Speeches Published: 22/11/2016 Last modified: 22/11/2016
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the Association Of British Insurers (ABI) annual conference.

55. Balance of interests

    Speeches Published: 26/06/2013 Last modified: 18/01/2017
    Speech by Martin Wheatley, Chief Executive, the FCA, at the International Derivatives Expo, London. This is the text of the speech as drafted, which may differ from the delivered version.

56. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

    Statements Published: 02/10/2015 Last modified: 18/08/2017
    easier for the FCA to act if it becomes concerned that firms are not handling PPI complaints appropriately. ... We will continue to monitor firms’ handling of PPI complaints under our current rules.

57. Independence, confidence and fairness

    Speeches Published: 04/02/2016 Last modified: 04/02/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at Bloomberg, in the City of London, on 4 February 2016, London. This is the text of the speech as drafted, which may differ from the delivered version.

58. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    Our interventions here can be either sector wide or firm specific.So, you may recall, that in May 2013, we worked with lenders to ensure that borrowers with interest-only mortgages ... We will also continue our work to ensure that firms’ ongoing

59. Ensuring the fair treatment of customers in vulnerable circumstances

    Firms Published: 16/06/2022 Last modified: 16/06/2022
    The positive steps firms have taken to embed FCA guidance and the areas where we expect to see improvement.

60. The retail intermediary market 2018

    Data Published: 06/06/2019 Last modified: 16/11/2023
    This page provides the FCA's analysis of the intermediary sector in 2018 based on data drawn from the Retail Mediation Activities Return (RMAR).