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Showing 41 to 50 of 14554 search results for About our complaints data.

  1. Financial Services Register

    Registers and systems Published: 28/04/2016 Last modified: 04/11/2022
    The Financial Services Register is a public record of firms, individuals and other bodies that are PRA and/or FCA authorised. Search the register to find out if a firm is registered.

  2. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Complaints data items: FAQs

  3. 2015 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. 

  4. Sign up for car finance complaints updates

    Last modified: 02/02/2024
    If you'd like to stay up to date on our activity involving car finance complaints, sign up to receive email updates.

  5. Bank or building society

    Last modified: 22/09/2017
    of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document), Reporting and notifications (Chapter 13 in our Approach Document) and Access to payment account services ... Answer the following question to

  6. REP025 data item: FAQs

    Tasks for firms Published: 26/10/2023 Last modified: 17/04/2024
    Find out more about how to complete REP025, for on-going reporting of complaints and revenue data by principal firms on their appointed representatives (ARs) and introducer appointed representatives (IARs).

  7. FCA provides update on PPI

    Press Releases Published: 02/08/2016 Last modified: 26/06/2019
    to include profit share in our approach to the assessment of fairness and redress;. ... CP15/39, 26 November 2015: Rules and guidance on payment protection insurance complaints.

  8. Interest rate hedging products (IRHP)

    Consumers Know your rights Published: 19/04/2016 Last modified: 14/12/2021
    We explain the background to the mis-selling and redress scheme.

  9. How to complain if you’re a small business

    Published: 24/03/2021 Last modified: 17/05/2022
    If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint.

  10. Reporting complaints

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    The Dispute Resolution (DISP) rules require firms to send us reports on volumes of complaints. Find out how to submit one.
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